Lost Wallet
What does losing my seed phrase mean for my investments?
Your seed phrase is the key to your wallet.
If you lose it, you may lose access to your assets — but what happens next depends on what you own.
🧩 Not All Assets Work the Same Way
There are two main types of assets you might have in your wallet:
💰 Crypto (like Bitcoin or Ethereum)
These are fully decentralized.
No company controls them
No one can reset your access
Your seed phrase is the only way in
If you lose your seed phrase:
❌ Your crypto is likely gone forever
❌ No one (including us) can recover it
👉 This is how crypto is designed — full ownership, but no safety net
🏦 Republic Investments (Tokenized Securities)
These are different.
They are real investments (like shares or debt)
They are issued through Republic
They follow legal and regulatory rules
If you lose your seed phrase:
⚠️ We may be able to help recover these
We can sometimes move your assets to a new wallet
👉 This works because your ownership is tied to you, not just your wallet
⚖️ The Simple Difference
Crypto = whoever has the key owns it
Republic investments = you own it, even if you lose access to your wallet (with verification)
⚠️ Important to Know
Even for Republic investments:
Recovery is not instant
It requires:
Identity verification
Security checks
Manual review
⏳ It can take time, and not all cases are approved
💬 One Last Thing
Your seed phrase is extremely important — keeping it safe can save you a lot of stress.
But if the worst happens:
Crypto may be lost
Republic investments may still have a path to recovery
📩 Need Help?
If you’ve lost your seed phrase, reach out to our support team and we’ll help you understand your options.